Frequently Asked Questions

How long do sessions last?
Sessions last for 50 minutes.

How many sessions may I have?
This depends on your needs.  You may have short term counselling, which lasts 6 sessions or you may find open-ended sessions are more beneficial for you.

What is the frequency of sessions?
Counselling sessions are held on a weekly basis - this is the most effective way to receive therapy.

Is there a cancellation policy?
Yes.  If you need to cancel a session, it is advised that you cancel it 24 hours in advance, otherwise you will still be liable to pay the full fee for the session.

Are sessions confidential?
Sessions are confidential unless harm is threatened to self, to others or disclosure of money laundering, drug trafficking, breaches of the Road Traffic Act and Children's Act - then confidentiality will have to be broken.

I undertake supervision where the general content of sessions are explored - confidentiality is maintained within this.